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Refunds

DOTS

Refunds

Refunds may be given if the following policies are followed within the specified timeframes.

Contact Information

Department of
Transportation Services

Public Safety Building
55 Commercial Avenue
New Brunswick, NJ 08901
Main Office 848-932-7744
Fax 848-932-1450
Bus Dispatch 848-932-7817

Cashier and General
Office Hours

Monday - Friday
8:30AM - 5:00PM
September & Holiday
Hours May Vary

For any Emergency Dial
9-1-1

From a University Phone
Obtain an outside line Dial
9-1-1

Alternate Non-Emergency
Public Safety Numbers

New Brunswick Campus
(848) 932 -7111
or 2-7111 from any Campus Phone

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Refund Policies
  • Submit completed Refund Request Form [PDF] to Department of Transportation Services
  • Submit documented evidence of withdrawl or departure from the university
  • Return hangtag and all stickers
  • There are no refunds for additional vehicle stickers and or key cards
Student Refund Requests

Full Refund
Must be submitted within 5 business days of purchase, or prior to the add/drop date of the semester the permit was purchased for.

50% Refund
Must be submitted within two weeks after the beginning if the Fall Semester and no later than February 1 of the Spring Semester.

Faculty/Staff Refund Requests

Full Refund
Must be submitted with in 5 business days of purchase.

50% Refund
May be submitted when you:

  • Depart from the university within the first six months of the permit year and provide written verification of resignation or termination
  • Take Sabbatical Leave after July 1 of a permit year and:
    • Provide a written request from the department head
    • Return hangtag and all stickers
    • Purchase a new permit when returning to the university